Resources
Whitepapers
Long-form analysis for people making sourcing, delivery and governance decisions across Australia and New Zealand. Every paper is ungated and readable in full.
- Compliance and regulationSeptember 202611 min read
Data governance for outsourced work under Australian and New Zealand privacy law
How the Privacy Act 1988 (Cth) and the New Zealand Privacy Act 2020 reshape the diligence, the contract and the accountability when personal data is handled by an outsourced provider.
Read the whitepaper - Offshore delivery and time zonesSeptember 202610 min read
The time zone case for offshore delivery from Australia and New Zealand
Why the Philippines and other Asia-Pacific hubs function like a nearshore option for Australian and New Zealand businesses in a way they cannot for buyers further away, and how to structure delivery to capture it.
Read the whitepaper - Multilingual operationsSeptember 202610 min read
Multilingual delivery for Australia and New Zealand: what genuine language capability requires
Why a language claim on a services page rarely survives contact with real volume, and how to specify, staff and measure a non-English language so it does.
Read the whitepaper
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