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Corpshore Australia
A Corpshore Australia operations floor in bright natural daylight

BPO, IT outsourcing and AI delivery

The outsourcing partner that tells you what should stay onshore.

Corpshore Australia delivers BPO, IT outsourcing and AI services for Australian and New Zealand organisations, onshore, offshore and blended, backed by Corpshore Solutions Corporation's delivery network across 20+ countries, at a reported 60 to 75 percent cost reduction against equivalent in-house hiring.

The numbers, and where they come from

97%
Client satisfaction, independently surveyed
6 hours
Response to every enquiry
35+
Languages supported
20+
Countries of operation
60 to 75%
Cost reduction against in-house Australian and New Zealand hiring
Corpshore Australia colleagues reviewing service performance together

Three service lines, one account team

Run the work that suits onshore Australian and New Zealand delivery locally, and place volume work across the global network, under one contract and one account team.

A customer experience team on an Australian operations floor

Business process outsourcing

Customer service, back office, finance and accounting, and content moderation, delivered onshore, offshore or blended for Australia and New Zealand.

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Software engineers collaborating in an Australian delivery pod

IT outsourcing

Software development, cloud, cybersecurity and data engineering through dedicated pods, at a reported cost reduction against equivalent in-house Australian IT hiring.

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An AI data operations specialist evaluating model output

AI

Managed AI services, agents and automation, and evaluation and safety, with training data at scale routed to Corpshore AI, ranked fifth of fifty worldwide.

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See how a process actually moves

Pick a pillar and a specific service to see the delivery pipeline behind it.

Stage 1

Intake and scoping

Volume, systems access and quality standards agreed against your existing process.

Stage 2

Recruitment and training

Team hired and trained against your scripts, systems and escalation rules before go-live.

Stage 3

Live delivery

The team works your queue, with service levels tracked from day one, not estimated after the fact.

Stage 4

Quality assurance

Sampled review against a defined rubric, feeding corrections back into training.

Stage 5

Reporting and review

Regular reporting against agreed metrics, with a governance cadence to adjust scope or scale.

An illustrative pipeline for customer service, not a fixed SLA. Actual stages and timelines are scoped per engagement.

Read about Customer service

Onshore, offshore or blended

Run the work that suits onshore Australian or New Zealand delivery locally, and place volume work offshore under the same contract and the same account team. We will tell you honestly which functions justify onshore delivery and which do not.

See the offshore delivery case

For global companies and market entrants

An Australian provider for global companies that want Asia-Pacific coverage without opening a local entity, and staffing support for organisations establishing their own presence in Australia or New Zealand.

A Corpshore Australia engineer at work in a Sydney technology office

Compliance built in, not bolted on

Practices designed to align with the Privacy Act 1988 (Cth) and the New Zealand Privacy Act 2020, stated honestly rather than rounded up. Data residency is configured to your requirement.

See compliance and security

Build your career here

Onshore, offshore and remote roles across BPO, IT outsourcing and AI delivery. Backed by a global group, not a standalone local operation.

Read the market, not the marketing

An original guide to the global AI outsourcing market, plus insights and a glossary written to be cited.

Tell us the work. We will tell you honestly what belongs onshore.

A considered response within six hours, or book a discovery call now. We will say which functions justify onshore delivery and which do not.

The outsourcing brief

Occasional, useful notes on delivery models, offshore economics and Australian and New Zealand compliance. Consent is express and you can unsubscribe at any time.

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