Corpshore confirms Malaysia as an active delivery hub for Australian and New Zealand clients

Corpshore Solutions Corporation has confirmed Malaysia as an active delivery hub, extending the options available to Australian and New Zealand clients of Corpshore Australia, the group's Australia and New Zealand division, beyond its existing Philippines, Vietnam and Uzbekistan operations.

Malaysia has an established position as an Asia-Pacific business process outsourcing and shared-services destination, built over decades of multinational companies locating regional operations centres there. That maturity shows up in practical terms: a workforce with deep, existing experience delivering customer service, back office, IT support and shared-services work to English speaking markets, rather than a market building that capability from scratch.

Two features make Malaysia a natural fit for Australian and New Zealand delivery specifically. The first is language: Malaysia has a large English speaking workforce, a product of its education system and its long standing role as a regional business hub. The second is time zone. Malaysia's business hours overlap well with Australian and New Zealand working hours, closer than several alternative offshore destinations, which supports live collaboration between an Australian or New Zealand team and its Malaysia based delivery team without a large scheduling gap.

Malaysia joins the Philippines, Vietnam and Uzbekistan as an active hub in Corpshore's delivery network, alongside Fiji, which the group has separately confirmed as an ongoing, remote-staffed Pacific delivery location. Each hub suits a different profile of work, and Malaysia's strength lies in its established shared-services depth and workforce scale for customer service, back office and IT support engagements.

"Malaysia did not need us to build a case for it, the market already proved itself to a lot of multinationals before we arrived," said Frank B. Prempeh II, Founder and Chief Executive Officer of Corpshore Solutions Corporation. "What we add is an accountable single point of contact for an Australian or New Zealand client, rather than asking them to manage a regional delivery relationship on their own."

Australian and New Zealand organisations interested in Malaysia based delivery can contact Corpshore Australia directly for current team size and available capacity for a new engagement.